Shipping and Return Policy – Fliexports
Effective Date: 10/24/2023
Thank you for shopping with Fliexports. We are committed to ensuring a seamless and satisfying shopping experience. Please read the following Shipping and Return Policy to understand our procedures for shipping and handling returns.
1. Order Processing:
– Orders are typically processed and shipped within 10 business days from the date of purchase.
– Please note that order processing times may vary during peak seasons or promotions.
2. Shipping Options:
– We offer standard shipping options, and you can choose your preferred shipping method during the checkout process.
– Shipping costs and delivery times will be provided at checkout.
3. Shipping Destinations:
– We currently ship within the United States. We do not offer international shipping at this time.
4. Tracking Information:
– You will receive an email with tracking information once your order has been shipped.
5. Lost or Stolen Packages:
– Fliexports is not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the shipping carrier for assistance.
1. Return Eligibility:
– We offer a 10-day return policy on unworn items. The 10-day period begins from the date you receive your order.
2. Accepted Reasons for Returns:
– Returns will only be accepted under the following circumstances:
a. If you receive the wrong item in your order.
b. If the item is defective or damaged upon arrival.
3. Return Process:
– To initiate a return, please contact our Customer Service team at [Customer Service Email Address] within the 10-day return window.
– Please provide your order number, a description of the issue, and any relevant images if the item is defective or damaged.
– If your return is approved, we will replace the item with the same product.
– We do not offer refunds or store credit; we will provide a replacement for the same item only.
5. Return Shipping:
– We will provide instructions on how to return the item. In the case of wrong items or defects, we will cover the cost of return shipping.
– Once we receive the returned item, it will be inspected to verify the issue.
7. Refusal of Returns:
– We reserve the right to refuse returns that do not meet our return policy criteria.
If you have any questions or need further assistance regarding our Shipping and Return Policy, please contact our Customer Service team at email@example.com.
Fliexports reserves the right to update and modify this policy as necessary. Please check the policy for any changes before making a purchase. By shopping with us, you acknowledge and agree to our Shipping and Return Policy.